Cancellations can be made free of charge up to 24 hours prior to check-in, which commences at 12:00 local time on the date of stay.
All room nights cancelled less than 24 hours prior to check-in will be charged 1 night’s penalty.
In the event of cancellation, any add-on purchases (i.e. non-room) will be fully refunded.
Please be informed that the refund will be processed within 20 working days.
Refunds will be made only to the registered booking Bank account, credit or debit card. There will be no cash payments.